Heart Internet review (UK, 2026)
Long-running UK host with cPanel plans on UK data centres, bundled mailboxes and a free .uk domain for year one.
£3.60/mo inc VAT, renews at £7.19/mo · £216 over 3 years on the Plus plan. Affiliate link: we may earn a commission, which never changes a score. Disclosure
Our verdict
Heart Internet: 6.1/10, #8 of the hosts we track
Heart Internet is a long-established UK host (now part of team.blue) selling cPanel web hosting on UK data centres. Yearly plans are half price for the first year and then renew at the list price, so Plus goes from £3.00 to £5.99 a month ex VAT. Every plan bundles mailboxes, free SSL, backups and a one-click installer, and yearly plans include a free UK domain for year one. Support is by ticket and live chat seven days a week; we couldn't find a published phone line. A sensible pick for UK small businesses that want UK hosting and email in one place.
The overall score is our all-round score. Buying guides re-weight the same components for each job, so Heart Internet's rank can differ in a guide (see "Rank in our buying guides" below). Methodology.
- Entry plan
- Plus: £3.00/mo → £5.99/mo ex VAT
- 3 years inc VAT
- £216 (£43 upfront)
- UK data centre
- UK data centre source
- Support
- · tickets
- Trustpilot
- 4.7 / 5
- Top score in
- –
Heart Internet plans and prices
| Plan | Intro /mo | Renews /mo | Year 1 | 3 years | Storage | Sites | |
|---|---|---|---|---|---|---|---|
| Plus12 months paid yearly (50% off first year; renews £71.88/yr) | £3.60£3.00/mo | £7.19£5.99/mo | £43 | £216 | 25 GB NVMe | 1 | 2 (5 GB each) |
| Advanced12 months paid yearly (50% off first year; renews £107.88/yr) | £5.40£4.50/mo | £10.79£8.99/mo | £65 | £324 | 50 GB NVMe | 2 | 5 (5 GB each) |
| Elite12 months paid yearly (50% off first year; renews £155.88/yr) | £7.80£6.50/mo | £15.59£12.99/mo | £94 | £468 | 75 GB NVMe | 3 | 10 (5 GB each) |
| Agency12 months paid yearly (50% off first year; renews £191.88/yr) | £9.60£8.00/mo | £19.19£15.99/mo | £115 | £576 | 100 GB NVMe | 10 | 15 (5 GB each) |
As advertised (small print) and converted per month. Plan table: "Prices exclude VAT" We add VAT at 20% for inc-VAT figures. Prices verified 2026-11-01 on www.heartinternet.uk/web-hosting. Try other terms in the cost calculator.
Heart Internet web hosting: what you get
- Plus: £3.00/mo, renews at £5.99/mo (ex VAT); 25 GB NVMe, 1 site, 2 (5 GB each) mailboxes.
- Advanced: £4.50/mo, renews at £8.99/mo (ex VAT); 50 GB NVMe, 2 sites, 5 (5 GB each) mailboxes.
- Elite: £6.50/mo, renews at £12.99/mo (ex VAT); 75 GB NVMe, 3 sites, 10 (5 GB each) mailboxes.
- Agency: £8.00/mo, renews at £15.99/mo (ex VAT); 100 GB NVMe, 10 sites, 15 (5 GB each) mailboxes.
- UK data centre: yes ("UK data centres, resilient network and proactive monitoring").
- Green hosting: renewable claim self-declared (source). See green web hosting UK.
Heart Internet is #5 of 7 in our Cheap Web Hosting UK guide. Heart Internet is #7 of 7 in our Green Web Hosting UK guide.
Pros
- UK data centres on every web hosting plan
- Free .uk domain for the first year on yearly plans
- Mailboxes bundled for the life of the plan
- Free SSL (AutoSSL), backups and one-click app installer in cPanel
- 30-day money-back guarantee
Cons
- Renewal is double the first-year price
- Best price needs a year paid upfront
- No phone support line listed (ticket, live chat and call-back)
- Backup frequency isn't stated on the plan page
Verified features and support
What we could confirm on Heart Internet's own pages (verified 2026-10-27). "Not stated" means the provider doesn't say it on the pages we checked, not that it's missing.
| Feature | Heart Internet | Note |
|---|---|---|
| Managed WordPress | No | cPanel web hosting; managed WordPress is a separate product source |
| Staging | Not stated | Not listed on the web hosting plans (included on Managed WordPress) |
| WP auto-updates | Not stated | |
| LiteSpeed/caching | Not stated | |
| Email included | Yes | 2 mailboxes (5 GB each) on Plus source |
| Free SSL | Yes | AutoSSL free certificates source |
| Daily backups | Not stated | "Backups included"; frequency not stated source |
| UK support line | No | No UK phone line found |
| Site builder | Not stated | AI builder listed on Managed WordPress, not web hosting |
| Free domain | Yes | Free UK domain for 1 year on yearly plans source |
| 1-click installer | Yes | Install dozens of apps with our one-click installer source |
| Renewable energy | Self-declared | Self-declared: "All our hosting packages are powered by 100% Renewable Energy". Its website passes the Green Web Foundation check only via Cloudflare, which doesn't cover the hosting servers source |
| 24/7 live chat | Not stated | Live chat and tickets, support 7 days a week (24/7 not stated) source |
| Phone support | Not stated | No phone support number found; WordPress page mentions call-backs |
| Tickets / email | Yes | Log in to raise a ticket source |
Heart Internet score breakdown
Rank in our buying guides
- Cheap Web Hosting UK: #5 of 7 (5.8/10)
- Best Hosting for Small Business: #7 of 7 (5.7/10)
- Green Web Hosting UK: #7 of 7 (5.7/10)
- Best Hosting for Beginners: #4 of 5 (6.0/10)
- Managed WordPress Hosting UK: #8 of 9 (5.4/10)
- Cheapest .co.uk Domains & UK Registrars: #5 of 7 (4.7/10)
Who Heart Internet suits
- Small businesses
- UK data residency
- Hosting plus email
- Beginners
Alternatives with a higher score
- WebHosting UK (8.6/10) · Heart Internet vs WebHosting UK
- eukhost (8.0/10) · Heart Internet vs eukhost
- Fasthosts (7.2/10) · Heart Internet vs Fasthosts