Heart Internet vs IONOS: which is better for UK websites?
Short answer
IONOS wins on our overall score
IONOS scores 6.2/10 against 6.1 for Heart Internet, mainly on support and guide features. Heart Internet is stronger on UK data centre.
Choose Heart Internet for small businesses or UK data residency. Choose IONOS for budget buyers or storage-heavy sites.
Affiliate link: we may earn a commission, which never changes a score. Disclosure
Side by side (entry plans)
| Item | Heart Internet | IONOS |
|---|---|---|
| Plan | Plus | Standard |
| Intro price /mo | £3.60£3.00/mo ex VAT | £3.60£3/mo for 6mo ex VAT |
| Renewal /mo | £7.19£5.99/mo | £7.20£6/mo |
| Term | 12 months paid yearly (50% off first year; renews £71.88/yr) | Monthly after promo |
| Year 1 cost | £43 | £65 |
| 3-year cost | £216 | £238 |
| Storage | 25 GB NVMe | 100 GB NVMe |
| Sites | 1 | Unlimited |
| 2 (5 GB each) | 1 | |
| UK data centre | UK data centre | No UK data centre verified |
| 24/7 live chat | Not stated | Yes |
| Phone support | Not stated | 24/7 |
| Free SSL | Yes | Yes |
| Email included | Yes | Yes |
| Daily backups | Not stated | Yes |
| 1-click installer | Yes | Yes |
| Staging | Not stated | Not stated |
| Free domain | Yes | Yes |
| Trustpilot | 4.7 | 4.7 |
Prices verified 2026-11-01 (Heart Internet) and 2026-11-01 (IONOS). Highlighted = cheaper. "Not stated" means the pages we checked don't say.
Score breakdown
| Component (weight) | Heart Internet | IONOS |
|---|---|---|
| Renewal price (inc VAT) (25%) | 5.5 | 5.5 |
| Intro price (inc VAT) (10%) | 3.3 | 3.3 |
| Trustpilot (15%) | 8.5 | 8.5 |
| Support (15%) | 2.0 | 10.0 |
| Guide features (20%) | 6.7 | 8.3 |
| UK data centre (15%) | 10.0 | 0.0 |
| Total | 6.1 | 6.2 |
Same overall score as our homepage and reviews, calculated across all hosts we track. How it works.
Heart Internet
Long-running UK host with cPanel plans on UK data centres, bundled mailboxes and a free .uk domain for year one
- UK data centres on every web hosting plan
- Free .uk domain for the first year on yearly plans
- Mailboxes bundled for the life of the plan
- Free SSL (AutoSSL), backups and one-click app installer in cPanel
- Renewal is double the first-year price
- Best price needs a year paid upfront
- No phone support line listed (ticket, live chat and call-back)
IONOS
Rock-bottom entry prices with big storage allowances
- Very cheap first year (Plus £1/mo for 12 months)
- Huge NVMe storage allowances
- 24/7 phone, chat and email support
- Free domain and SSL
- Renewal jump after promo
- UK data centre for shared hosting not stated
- Few mailboxes on lower plans