123 Reg vs 20i: which is better for UK websites?
Short answer
20i wins on our overall score
123 Reg4.2/10
vs
20i6.0/10
20i scores 6.0/10 against 4.2 for 123 Reg, mainly on UK data centre and Trustpilot. 123 Reg is stronger on intro price (inc vat) and renewal price (inc vat).
Choose 123 Reg for users happy to commit 3 years or budget multi-site hosting. Choose 20i for agencies & resellers or wordpress users.
Affiliate link: we may earn a commission, which never changes a score. Disclosure
Side by side (entry plans)
| Item | 123 Reg | 20i |
|---|---|---|
| Plan | Economy | Startup |
| Intro price /mo | £2.39£1.99/mo ex VAT | £12.00£10/mo ex VAT |
| Renewal /mo | £8.39£6.99/mo | £12.00£10/mo |
| Term | 3-year term (renews at £251.64 per 3 years, ex VAT) | Monthly, no contract (first month £1) |
| Year 1 cost | £86 | £133 |
| 3-year cost | £86 | £421 |
| Storage | 25 GB SSD | 10 GB |
| Sites | 1 | 1 |
| 1 | 10 x 10 GB | |
| UK data centre | UK data centre not stated | UK data centre |
| 24/7 live chat | No | Yes |
| Phone support | Office hours | Not stated |
| Free SSL | Yes | Yes |
| Email included | Yes | Yes |
| Daily backups | Yes | Yes |
| 1-click installer | Yes | Not stated |
| Staging | Not stated | Yes |
| Free domain | Yes | Not stated |
| Trustpilot | 3.8 | 4.8 |
Prices verified 2026-11-01 (123 Reg) and 2026-11-01 (20i). Highlighted = cheaper. "Not stated" means the pages we checked don't say.
Score breakdown
| Component (weight) | 123 Reg | 20i |
|---|---|---|
| Renewal price (inc VAT) (25%) | 4.7 | 3.3 |
| Intro price (inc VAT) (10%) | 5.0 | 1.0 |
| Trustpilot (15%) | 4.0 | 9.0 |
| Support (15%) | 2.0 | 6.0 |
| Guide features (20%) | 8.3 | 6.7 |
| UK data centre (15%) | 0.0 | 10.0 |
| Total | 4.2 | 6.0 |
Same overall score as our homepage and reviews, calculated across all hosts we track. How it works.
123 Reg
Established UK brand with cheap 3-year lock-in deals
- Very low upfront for 3-year lock
- Free domain & SSL
- cPanel control panel
- Long-established UK brand
- High renewal prices
- 3-year lock-in commitment
- Mixed support reviews
20i
UK reseller specialist with autoscaling cloud hosting and London data centre
- London data centre option
- Autoscaling cloud platform with free global CDN
- Daily backups, WAF & malware scanning included
- No renewal price jump, no contract
- Pricier than budget hosts for a single site
- Small storage allowances on entry plans
- Best value is in reseller plans, not single-site
Frequently asked questions
Is 20i better than 123 Reg?
On our overall score, 20i scores 6.0/10 and 123 Reg scores 4.2/10. The score weights renewal price, intro price (both inc VAT), Trustpilot, support, features and UK data centre; the breakdown table on this page shows where each one wins.
Which is cheaper, 123 Reg or 20i?
On entry plans including VAT: 123 Reg Economy costs about £86 in year one and £86 over three years; 20i Startup costs about £133 and £421. That includes the switch to renewal pricing after any promotion.
Do 123 Reg and 20i have UK data centres?
123 Reg: not stated (Own data centre; location not stated on page). 20i: yes (London, UK (plus EU/US/Asia)).
Can I switch from 123 Reg to 20i later?
Yes. You can move a site between hosts at any time; the main costs are your time and any unused prepaid term. See our guide to moving host for a step-by-step checklist.