20i review (UK, 2026)
UK reseller specialist with autoscaling cloud hosting and London data centre.
£12.00/mo inc VAT, same price at renewal · £421 over 3 years on the Startup plan. Affiliate link: we may earn a commission, which never changes a score. Disclosure
Our verdict
20i: 6.0/10, #9 of the hosts we track
20i is a UK company best known for reseller hosting, and its white-label platform is popular with agencies and freelancers. Its single-site web and WordPress plans run on the same autoscaling cloud with a London origin data centre, daily backups and a free CDN, and the monthly price doesn't jump at renewal. Entry plans cost more than budget hosts for one small site, so 20i makes most sense if you manage several client sites.
The overall score is our all-round score. Buying guides re-weight the same components for each job, so 20i's rank can differ in a guide (see "Rank in our buying guides" below). Methodology.
- Entry plan
- Startup: £10/mo → £10/mo ex VAT
- 3 years inc VAT
- £421
- UK data centre
- UK data centre source
- Support
- 24/7 chat · tickets
- Trustpilot
- 4.8 / 5
- Top score in
- –
20i plans and prices
| Plan | Intro /mo | Renews /mo | Year 1 | 3 years | Storage | Sites | |
|---|---|---|---|---|---|---|---|
| StartupMonthly, no contract (first month £1) | £12.00£10/mo | £12.00£10/mo | £133 | £421 | 10 GB | 1 | 10 x 10 GB |
| Plan 1Monthly, no contract (first month £1) | £24.00£20/mo | £24.00£20/mo | £265 | £841 | 10 GB | 1 | 20 x 10 GB |
| Plan 2Monthly, no contract (first month £1) | £48.00£40/mo | £48.00£40/mo | £529 | £1,681 | 20 GB | 3 | 50 x 10 GB |
| Plan 3Monthly, no contract (first month £1) | £96.00£80/mo | £96.00£80/mo | £1,057 | £3,361 | 40 GB | 10 | 100 x 10 GB |
As advertised (small print) and converted per month. Pricing page doesn't state VAT basis; 20i docs describe B2B ex-VAT pricing and third-party listings show ex VAT. Treated as ex VAT (+20%) We add VAT at 20% for inc-VAT figures. Prices verified 2026-11-01 on www.20i.com/web-hosting. Try other terms in the cost calculator.
20i web hosting: what you get
- Startup: £10/mo (ex VAT); 10 GB, 1 site, 10 x 10 GB mailboxes.
- Plan 1: £20/mo (ex VAT); 10 GB, 1 site, 20 x 10 GB mailboxes.
- Plan 2: £40/mo (ex VAT); 20 GB, 3 sites, 50 x 10 GB mailboxes.
- Plan 3: £80/mo (ex VAT); 40 GB, 10 sites, 100 x 10 GB mailboxes.
- UK data centre: yes (London, UK (plus EU/US/Asia)).
- Green hosting: renewable claim independently listed by the Green Web Foundation, PUE 1.2 (source). See green web hosting UK.
20i is #2 of 7 in our Green Web Hosting UK guide.
Pros
- London data centre option
- Autoscaling cloud platform with free global CDN
- Daily backups, WAF & malware scanning included
- No renewal price jump, no contract
- Excellent reseller platform (white-label StackCP)
Cons
- Pricier than budget hosts for a single site
- Small storage allowances on entry plans
- Best value is in reseller plans, not single-site
Verified features and support
What we could confirm on 20i's own pages (verified 2026-10-26). "Not stated" means the provider doesn't say it on the pages we checked, not that it's missing.
| Feature | 20i | Note |
|---|---|---|
| Managed WordPress | Yes | source |
| Staging | Yes | WordPress Staging included source |
| WP auto-updates | Not stated | |
| LiteSpeed/caching | Yes | Edge Pre-Cache / CDN source |
| Email included | Yes | 10 x 10 GB mailboxes source |
| Free SSL | Yes | source |
| Daily backups | Yes | Auto daily backups source |
| UK support line | Yes | 24/7 expert UK support source |
| Site builder | Yes | Free Website Builder source |
| Free domain | Not stated | |
| 1-click installer | Not stated | |
| Renewable energy | Yes | States all web hosting runs on 100% renewable power via renewable suppliers and cloud partners; own data centres PUE 1.2. Listed under its own name by the Green Web Foundation source |
| White-label | Yes | 100% white-label source |
| 24/7 live chat | Yes | ticket or live chat, 24/7/365 source |
| Phone support | Not stated | Phone support not listed |
| Tickets / email | Yes | source |
20i score breakdown
Rank in our buying guides
- Best WordPress Hosting UK: #4 of 5 (6.5/10)
- Best Hosting for Small Business: #3 of 7 (7.3/10)
- Green Web Hosting UK: #2 of 7 (8.0/10)
- Best Reseller Hosting UK: #2 of 3 (8.0/10)
- Managed WordPress Hosting UK: #4 of 9 (6.5/10)
Who 20i suits
- Agencies & resellers
- WordPress users
- UK businesses
- Multiple client sites
Alternatives with a higher score
- WebHosting UK (8.6/10) · 20i vs WebHosting UK
- eukhost (8.0/10) · 20i vs eukhost
- Fasthosts (7.2/10) · 20i vs Fasthosts