Fasthosts vs Krystal: which is better for UK websites?
Short answer
Fasthosts wins on our overall score
Fasthosts7.2/10
vs
Krystal6.5/10
Fasthosts scores 7.2/10 against 6.5 for Krystal, mainly on intro price (inc vat) and renewal price (inc vat). Krystal is stronger on guide features and Trustpilot.
Choose Fasthosts for UK small businesses or multiple sites. Choose Krystal for ethical buyers or UK businesses.
Affiliate link: we may earn a commission, which never changes a score. Disclosure
Side by side (entry plans)
| Item | Fasthosts | Krystal |
|---|---|---|
| Plan | Start | Amethyst |
| Intro price /mo | £1.20£1/mo for 3mo ex VAT | £8.40£7/mo ex VAT |
| Renewal /mo | £6.90£5.75/mo | £8.40£7/mo |
| Term | Monthly after promo | Monthly |
| Year 1 cost | £66 | £101 |
| 3-year cost | £231 | £302 |
| Storage | 100 GB SSD | 10 GB NVMe |
| Sites | 1 | 1 |
| 1 | Unlimited | |
| UK data centre | UK data centre | UK data centre |
| 24/7 live chat | Not stated | Not stated |
| Phone support | 24/7 | Office hours |
| Free SSL | Yes | Yes |
| Email included | Yes | Yes |
| Daily backups | Not stated | Yes |
| 1-click installer | Yes | Yes |
| Staging | Not stated | Yes |
| Free domain | Yes | No |
| Trustpilot | 4.8 | 4.9 |
Prices verified 2026-11-01 (Fasthosts) and 2026-11-01 (Krystal). Highlighted = cheaper. "Not stated" means the pages we checked don't say.
Score breakdown
| Component (weight) | Fasthosts | Krystal |
|---|---|---|
| Renewal price (inc VAT) (25%) | 5.7 | 4.7 |
| Intro price (inc VAT) (10%) | 10.0 | 1.4 |
| Trustpilot (15%) | 9.0 | 9.5 |
| Support (15%) | 4.0 | 4.0 |
| Guide features (20%) | 6.7 | 8.3 |
| UK data centre (15%) | 10.0 | 10.0 |
| Total | 7.2 | 6.5 |
Same overall score as our homepage and reviews, calculated across all hosts we track. How it works.
Fasthosts
British brand, UK data centres, strong small-business hosting
- UK data centres
- 24/7 UK phone support
- Generous storage
- Free domain included
- Renewal jump after 3–12 month promo
- Few mailboxes on cheaper plans
- Green-energy claim self-declared
Krystal
UK-based, renewable-powered host with flat pricing (no renewal jump)
- Renewable-powered, listed by the Green Web Foundation
- UK company with London data centres
- Daily backups included
- Unlimited mailboxes on every plan
- Higher entry price than promo-led hosts
- Free domain not included on the entry plan
- Live chat hours not stated as 24/7
Frequently asked questions
Is Fasthosts better than Krystal?
On our overall score, Fasthosts scores 7.2/10 and Krystal scores 6.5/10. The score weights renewal price, intro price (both inc VAT), Trustpilot, support, features and UK data centre; the breakdown table on this page shows where each one wins.
Which is cheaper, Fasthosts or Krystal?
On entry plans including VAT: Fasthosts Start costs about £66 in year one and £231 over three years; Krystal Amethyst costs about £101 and £302. That includes the switch to renewal pricing after any promotion.
Do Fasthosts and Krystal have UK data centres?
Fasthosts: yes (UK data centres). Krystal: yes (London data centres).
Can I switch from Krystal to Fasthosts later?
Yes. You can move a site between hosts at any time; the main costs are your time and any unused prepaid term. See our guide to moving host for a step-by-step checklist.